Refund policy

Last updated: August 5, 2026

FINALDARK is currently in a pre-launch stage. All products are sold out and no orders are being accepted. The terms below apply when sales open and are in addition to any mandatory consumer rights that cannot lawfully be excluded.

30-day return window

You may request a return within 30 calendar days after delivery. The item must be unworn, unused, unwashed, unaltered, and returned with its original tags, accessories, and packaging. Proof of purchase is required.

Starting a return

Email abingyyds@gmail.com before sending anything. Include the order number, item, reason, and photographs if the item is damaged, defective, or incorrect. We will provide the return address and instructions. Returns sent without authorization may be delayed or refused where permitted by law.

Return shipping

For a verified damaged, defective, or incorrect item, FINALDARK will provide or reimburse reasonable standard return shipping. For change-of-mind, fit, or preference returns, the customer is responsible for return shipping unless mandatory law requires otherwise. Original expedited or optional delivery charges are not refundable, but the least expensive standard outbound delivery charge will be refunded where required by law.

Non-returnable items

Gift cards, items marked final sale before purchase, personalized goods, and items that cannot be resold for health or hygiene reasons may be excluded where permitted by law. An exclusion does not limit rights for an item that arrives damaged, defective, materially misdescribed, or otherwise protected by mandatory law.

Inspection and refunds

After receiving and inspecting an eligible return, we will notify you of approval or any documented issue. Approved refunds are sent to the original payment method within 10 business days after approval. Your bank or payment provider may need additional time to post the credit.

If more than 15 business days have passed since an approved refund, contact us. We do not charge a restocking fee for eligible returns.

Exchanges

Direct exchanges depend on verified inventory and are not guaranteed. The fastest supported method may be a return and a separate purchase after the refund is approved.

Cancellations and order changes

Contact us promptly. We will try to accommodate a request before fulfillment, but cannot guarantee changes after processing begins. If an order cannot be canceled, the return terms above apply after delivery.

Contact

SHIYA & CO, operator of FINALDARK
1500 N Grant St, Ste C, Denver, CO 80203, United States
abingyyds@gmail.com / +1 303-578-5550