Shipping policy

Last updated: August 8, 2026

This Shipping Policy describes how SHIYA & CO, operator of FINALDARK and FinalDark.com, will handle preparation, shipment, delivery, tracking, delays, loss, and damage for orders placed through the active store.

Current store status

FINALDARK is actively operating and accepting orders through Shopify checkout. Product availability, shipping methods, rates, carriers, processing times, and delivery estimates are shown only when supported by the current product, inventory, checkout, and fulfillment settings.

Destinations and checkout disclosure

A destination is supported only if checkout accepts the complete address. Before payment, checkout will display available shipping methods, charges, taxes collected by the store, and any stated dispatch or delivery estimate. Newsletter, campaign, launch, or social-media dates are not delivery promises.

Order review and processing

Orders may be reviewed for inventory, payment authorization, address accuracy, quantity limits, fraud indicators, sanctions or legal restrictions, and other fulfillment requirements. Processing begins only after the order is accepted. Weekends, holidays, address verification, payment review, customer response time, and high-volume periods may affect processing when disclosed.

A payment authorization or automated confirmation is not proof that an order has shipped. We will send a separate shipment confirmation when the package is handed to the applicable service.

Shipment timing and FTC requirements

The product page and checkout estimate in effect when the order is placed is the controlling estimate. We accept payment only when we have a reasonable basis to expect shipment within the advertised time. If no shipping time is stated, we will ship within 30 days where the FTC Mail, Internet, or Telephone Order Merchandise Rule applies.

If we cannot ship within the promised time, we will provide a revised estimate and request consent to the delay where required, or cancel the unshipped item and issue a prompt refund. A pre-order will have a separate dispatch window, cancellation terms, and material limitations displayed before purchase.

Carriers, fulfillment providers, and packaging

The carrier and service level available for an order will be shown at checkout or in the shipment confirmation. We may use shipping, warehousing, packaging, insurance, or fulfillment service providers when enabled. We do not guarantee use of a named carrier unless the order confirmation identifies it.

Products will be packaged using materials reasonably appropriate for the product and selected service. Open packages carefully and avoid sharp tools near garments or footwear. Any optional gift, insurance, expedited, or special-handling charge will be disclosed before payment.

Address accuracy and order changes

Customers are responsible for providing a complete, deliverable address, including unit information and a reliable contact method. Contact us immediately about an error. We cannot guarantee an address or order change after processing or fulfillment begins.